Legal warning




When signing up for the pure residence following payments will be due:

- A deposit of:

• + / - 30% of the total price of location and the services included contained or additional

For taking out travel insurance costs the customer is responsible - we strongly advise to take out travel insurance.

The total price of location and the balance of any other booked additional services is min. 4 weeks transfer prior to arrival at our mentioned in the lease accounts or to pay in cash on arrival directly on arrival (there are no checks, credit cards or similar means of payment accepted

Upon receipt of your payment you will receive respectively corresponding to a confirmation of this sent (usually via email)



Our prices are inclusive of all taxes and include the provision of accommodation and plus. the reported costs and benefits. but do not include the possibly to be paid locally Tourist tax, the entrained Pets fees payable and the insurance premiums for the insurance.

We point out that the booking for a certain number of persons property may be occupied by more persons than indicated in the reservation no.

Our balconies, loggias, terraces and gardens are not all equipped with tables and chairs.

Optional services

Our accommodation prices and optional services are on our website, in our catalog or on site.



1 - Accommodation

We are dedicated to best make your requests to change the period of stay, and the hotel and the resort when available episode. Should your booking (excluding optional services). After making the change to the reservation under the previous booking amount, we reserve the right to withhold an amendment fee of € 40.

2 - Optional services

We are dedicated to best make your requests to change the booked optional supplementary services when available episode. Should the amount of the optional services After making the change below the current amount, we reserve the right to withhold an amendment fee of € 20.


Cancellations must be made in writing, the date of receipt of your cancellation is considered the date of cancellation.

1 - Accommodation

A - stays in our vacation rentals

Basically, the deposit charged will be retained in case of cancellation, so we have again explicitly on the conclusion of a travel cost insurance out.


• in case of cancellation up to and including the 90th day before the date of arrival we charge 25% of the total rent

• in case of cancellation between the 89th and 60th including date of arrival we charge 50% of the total rent

• in case of cancellation between the 59th and including 30 days before arrival date: 75% of the total rent

• for cancellations less than 29 days before arrival date we will charge you the full rental amount (the deposit paid thereof deducted)

Non-appearance on the spot

Failure to appear at the location we charge the full rental amount (the deposit paid thereof deducted) plus. the amounts already withheld payment

2- Optional services

From the non-utilization of booked and invoiced optional supplementary services at the resort is not entitled to reimbursement arises, unless you were certain reasons such as in cases of force majeure, illness or accident this not. capable of what you would need to obtain a certificate in writing


If, despite notice letter, the full remaining invoice amount can not be paid directly on arrival in cash, we suggest that you the keys can not be passed at the resort.

The keys are handed over to the designated in the lease periods. (But can seasonally little earlier or even take place under circumstances somewhat later

The keys are no later than 10:00 express again on the day of departure after taken place decrease of the holiday property.

If you can not arrive on time to the designated in the lease arrivals for good cause, and we ask thereof necessarily as soon as possible to set in advance so that we can agree on the corresponding other agreement to handover of the rental with you. It is then also communicated with you, how do you get on arrival at the keys.


On arrival is per holiday a deposit in the amount of € 300 - € 400 (as indicated in the lease) requires. You will be refunded on departure, after inspection and approval of the rented property by our staff at the time of departure with return of the keys. Any caused you damage or not yet paid can be offset against this deposit.


Carriage of pets is with presentation of a vaccination certificate with valid rabies in most of our accommodations at an additional cost (see our price list of the respective objects) allowed. Pets on leash but generally not allowed in the communal areas of holiday parks in and around the pool.


To facilitate your holiday planning even easier, you will be informed of the conditions applicable to the device on site rules by notice in your accommodation. Please take these rules to the attention and keep them on. Certain precautions will help you to protect them from any damage. So you

should, for example, close before leaving your apartment or holiday home all glass doors and windows and lock the front door.

We caution you that we who forget when returning your holiday, do not assume liability.


For booked trips abroad or including longer stays must every traveler has a valid identity card or passport. We also recommend that the validity of the identity card or passport of all travelers to check (adults, children, babys) and your insurance and to learn about the rules of each country on vaccination and exchange regulations.

We are not owner-liability


In case of early departure or the termination of a booked accommodation and services with us no claims for reimbursement from us can be asserted.


If circumstances beyond our control (as well for example. Also cases of force majeure) make it necessary, we can see forced us to change our services partially or completely (complete or partial closure of a holiday residence or a shared device such as the swimming pool , etc.).


Our local teams during their stay available to help you solve problems encountered to receive complaints and take appropriate action and to enable you to enjoy your stay. Please call with questions and problems to us.


With the conclusion of a rental contract for our accommodations you automatically to our Terms and Conditions. On our website we publish the pure orientation for the customer some descriptions and photos of accommodation; due to the diversity of our offer, however, differences in the decorative features and the flat blank between each lodging are possible. For more precise information for each holiday accommodation please contact our reservations department. We note, moreover, that we strive to take into account any special requests regarding the location or orientation of the property, but can not guarantee. All information about the sports and leisure offer of vacation villa, and from vendors near communicated to us by tourist offices and are non-binding information. We accept no liability in cases where a sporting or leisure activities no longer exists at the time of your stay. Since the offers are published on our website well in advance, you should ask before booking if there have been changes in the meantime with regard to the opening periods of the Facilities, the additional services offered by the vacation villa, which for you is a decisive criterion for selecting this accommodation is.

Incidentally, no claims against us may be invoked in case of faults by construction of residential or public bodies at the resort.


We caution you that do not apply the laws of the hoteliers' liability renting a holiday u. Cottages. Consequently, we are not liable in cases of theft, loss or damage to personal property of guests in the holiday facilities, including their accommodation, parking areas, common areas (such as bicycle and other storage rooms, etc.).

The limitation period for the company. Sunshine Holiday Costa Brava S.L. amounts owed is outside the scope of the current for the hotel statute.

Our general terms and conditions comply with the provisions of the Spanish Regulations of Tourism Authority

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